Return Policy
We want you to love your LOVA purchase! If you’re not completely satisfied, you may request a return within 30 days of receiving your order.
Items must be unused, unworn, and in their original condition to be eligible for a return.
Please contact us before sending anything back so we can provide the proper return instructions. Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
If your order arrives damaged or you receive the wrong item, please contact us with photos within 7 days of delivery, and we’ll make it right.
Once your return is received and approved, your refund will be issued to your original payment method. Original shipping fees are non-refundable.
Thank you for shopping with LOVA 🤍